Joe and his team were on time to start. I was very concerned that the job could not be completed in one day. Joe brought in extra manpower and extra equipment. This assured they would be able to finish in one day. During the day we added in a couple of items that were not talked about before. They added those items at no additional cost. I found 1-800-Junk-Relief.com very easy to work with. I will continue to use them when needed. It was a pleasure to work with a company that does what they say they are going to do!