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JUNK Relief

5.0

Based on 618 reviews

Anita March

18:00 30 Apr 21

Used Junk Relief to remove a sectional sofa. Martin and David showed up and were very professional and efficient. They... were very careful not to nick any walls/other furniture (wish my cleaning staff was as careful :). As Martin said, we treat other people's houses/belongings like our own. I would definitely use Junk Relief again. Great customer service!!read more

Orlando Perez

17:02 30 Apr 21

I needed a hot tub from the 60s removed. They had the best pricing and the best availability. Very pleasant to talk... to them on the phone. They showed up on time and removed the tub and left the space clean. Very satisfied with this service.read more

Candice Bomkamp

22:52 21 Apr 21

Junk Relief is a great business. They made the whole process so easy and quick to arrange. The movers were... professional, friendly and quickly accomplished the task at hand. Also, they were careful maneuvering the very large heavy piece of furniture.read more

Todd Thompson

19:43 26 Mar 21

Life savers; needed help clearing out an apartment in Illinois for a relative and I live in Cleveland. Super... responsive; fair pricing, professional service and right on time as promised. Great company would definitely use them again.read more

Alexandra Norman

00:07 21 Mar 21

This was the only reasonably priced place for a piano removal I found. Other places quoted me 4 times the amount JUNK... Relief charged. The service was great & fast from the booking to the pick up. Everyone was professional and covid safe. Highly recommended.read more

Sarah Van Den Bosch

21:32 13 Mar 21

Very friendly and fast! They were even here early. I had some old laptops and an overstuffed chair that needed to be... removed and they were in and out in all of five minutes. Would definitely use again!read more

Zachary Gibson

20:16 05 Mar 21

My partner and I have had a badly damaged upright piano sitting in our apartment for several months now and needed to... remove it before we move out. We searched a few places and Junk Relief stood out because their site mentions trying to donate items before scrapping them. I texted a few pictures of the piano and had a response and quote in minutes. We scheduled a pick-up and the crew arrived on time, were friendly and courteous, and removed the piano in just a few minutes. Moreover, their price was incredibly competitive compared to other services we contacted. Overall, an excellent experience.read more

Emily Cresswell

16:51 16 Feb 21

The team was very communicative/responsive and so professional and friendly. I highly recommend! Martin and Jesus... came out on a very cold day and were friendly, quick and very professional. Great service!!!read more

Laurette Hasbrook

16:51 15 Feb 21

JUNK relief was an absolute lifesaver! I cannot speak highly enough of the thorough and prompt service I received on... behalf of a senior who had to empty her apartment ASAP, after a move to assisted living. Their prices are a great value, and are explained in detail upfront. JUNK Relief is environmentally conscience, which means a lot to me. The staff was accessible throughout the process -- available to answer any and all questions. AND, they were all (I spoke with a couple different employees) friendly, and showed genuine concern for the situation. I am keeping their number on speed dial!read more

Ruby Blau

23:07 23 Jan 21

The folks at Junk Relief were extremely efficient and professional. I recently purchased a new couch and knew I needed... help getting my old one out. Not only was junk relief extremely flexible with scheduling (since new couch delivery is a bit unpredictable) but they also will donate the couch on my behalf. I’d been told by three sets of movers that I should “never move this couch again” because it’s so heavy/unwieldy, so I was a bit worried, but the Junk Relief folks got it out and down the stairs in no time. They both wore masks and gloves and were very professional. The flat rate quote was very reasonable and I would definitely recommend junk relief.read more

Robert M Pozdol Sr

20:15 19 Jan 21

Excellent team (Pablo & Elias) exemplified can-do attitude dismantling and hauling away an old upright piano. Very... professional and reasonably priced. Competitors crew the day before said is was to heavy and couldn't be done. Contacted "JunkRelief" that afternoon and scheduled appointment for next morning, very responsive, highly recommended.read more

Lowlander 13

19:23 05 Jan 21

They removed an upright piano for me. Best price in town. The gentlemen who moved the piano were polite, professional... and super efficient. Their arrival was prompt and convenient. Will use again if the need arises.read more

Arianna H

18:22 04 Jan 21

This was the easiest service I've ever experienced. I submitted a query online, got a response that same day and had... someone from JUNK Relief at my home the next day to remove a queen sized mattress. The removal took all of 10 minutes, including collecting my payment info. I got a receipt emailed the next business day. I will definitely be using them again in the future!read more

Helene Rhodes

19:15 31 Dec 20

Junk Relief was amazing! Super prompt with communications! They provided immediate, courteous, fully masked and... professional help with a garage clean-out that needed doing in a hurry. We were very grateful for how they helped us in getting rid of lots of garage debris accumulated over years. Highly recommended!read more

Laura Walls

17:35 28 Nov 20

Excellent! Excellent! Excellent! I will recommend them to everyone and use them again in the future. It's so... refreshing to hire professionals who take their work seriously. Phoned my sister immediately to tell her about them. Call them! You will not not be disappointed.read more

Nathan Masserang

19:10 21 Nov 20

Quick response to set up the removal about 5-10min after I sent a request online. Guys came and grabbed the old... loveseat we had and we’re gone in no time (also were wearing gloves and masks properly). Fast, friendly, easy! Will definitely use again if I need a couch or something big removed. I would suggest that they partner up with a furniture retailer so they can do a sale and a removal together since most furniture stores don’t offer removal.read more

Natalie Arsenault

00:07 18 Nov 20

Junk Relief was great! They called within 2 hours of my online submission, gave me an estimate based on photos, and set... pick-up for the next day. They texted before they arrived, arrived on time, and quickly gave me a new estimate because I had decided to add a couple more large items. Very reasonable cost and the guys were quick and professional. Highly recommend!read more

Florian Bezault

13:37 17 Nov 20

After another junk removal company stood me up without notice, I reached out to JUNK Relief at the last minute. Timing... was important, as I had to remove furniture from my apartment before vacating it at the end of the lease. They were super courteous and managed to send me a crew which arrived perfectly on time and did the job well, wearing a face mask and respectful of my property. The best part : the actual cost came in well below the quote they did. I would recommend them fully and use them again if needed. Thanks for saving me that time!read more

Natalie Kaplan

15:38 05 Nov 20

Great experience with using JUNK Relief this week. I had to have a queen bed frame/mattress and a few other heavy... things removed from my apartment quickly. When I called they had times available that day. They were on time and efficient and extremely reasonably priced. It was a huge relief not to have to deal with those items myself. I will 100% use again.read more

Zoe School

19:53 29 Oct 20

Amazing service! I requested a quote online, and someone called me 15 minutes later with an estimate (very reasonable!)... Junk Relief offered to come the same day. Two employees came on time and removed our couch-bed and chair in 15 minutes (2nd floor of a townhouse with a very narrow staircase). Wow! Thank you so much! What an amazing company! I am certainly planning to use the in the future! Olgaread more

Last Rose

19:31 29 Oct 20

I have worked with Junk Relief on 5-6 occasions. Every time, the work has been done neatly, safely, on time, and for a... very reasonable price. The crews are polite, cheerful, careful, and very clever at moving big items out of tight spaces. They are great at what they do. HIGHLY RECOMMENDED!read more

Tammy B

00:49 04 Oct 20

They were professional from the moment I called for a quote until the time the two gentlemen left. The process to... schedule a removal was easy and quick. The two gentlemen quickly and efficiently removed junk from my house and garage. They did a great job. It was a surprisingly pleasant experience from beginning to end.read more

jonathan palafox

12:21 30 Sep 20

Cleared out my mom’s FULL 2 story house, basement, and garage in just 2 days. The guys are professional, hard working,... courteous, and my mother couldn’t be more satisfied with their service. Their estimate was very close, but we actually paid less than expected. Junk relief is the best and we definitely recommend them to anyone looking for any type of junk removal services. From making the appointment for estimates to paying for the job, they have been complete professionals.read more

Meghan Quigley

23:12 26 Sep 20

We worked with Howard, Jonathan, and Q. They were on time, professional, and really easy and patient to work with. They... made the process go by very quickly and stress-free. We definitely highly recommend them!read more

Blane Boynton

18:59 18 Sep 20

outstanding experience. Time from online request submitted to being contacted

Mike Fenech

12:52 18 Sep 20

Joe and the Junk Relief team are always great. Quick, easy, and inexpensive. We manage a portfolio of commercial... properties and they often assist in clearing large furniture dumped in our alleys and have also handled bigger projects such as clearing vacant units/buildings packed with left belongings.read more

Marlene Saltzberg

05:37 17 Sep 20

Crew was great - on time, courteous and professional

Ellen

20:04 13 Sep 20

PIANO haul had a reasonable price! VERY responsive and professional

Dongtrieu Nguyen

23:14 11 Sep 20

Prior to moving out of state, I priced several junk removal companies to get rid of my old mattress, box spring, and... bed frame. Junk Relief was by far the most responsive and affordable. After providing what needed to be picked up, I received a call within minutes providing me an estimate. They also offered contactless pickup, which was great. Prior to my pick up date, I sent an updated email providing instructions to the back entrance of my apartment. I received acknowledgement immediately. I received a text about 25 minutes before the crew arrived advising that they were on their way. I moved the mattress to my porch, and the crew came and moved my old mattress down 2 tall, narrrow flights of stairs. The entire process was easy and seamless. I would definitely recommend Junk Relief if you need junk removal.read more

Kat Hale

18:56 11 Sep 20

What a pleasant surprise to find a company as affordable and courteous as these guys! I needed an old sectional and rug... removed from my basement and was happy to find a company that recycles and donates a lot of "junk." Called and got an incredibly reasonable quote, so I booked right away. There was a bit of confusion (they showed up a day early), but they were promptly back on the scheduled day and very professional. Wore masks the whole time and cleaned up after themselves! Payment process was super easy (they take cards on site). Definitely recommend.read more

Adam McCurdy

22:02 10 Sep 20

They arrived on time to remove a chain-link fence in our garage. They then swept the garage for loose pieces. Very... friendly and professional.read more

Lucille Dust

15:00 09 Sep 20

The response time when I contacted Junk Relief was super fast. Even though I contacted them on a Sunday, they had... someone scheduled for pickup on Tuesday morning, the day after Labor Day!They called before they arrived. And they were one hour early for our schedule time.We had a very old freezer in the basement. The two workers, Ricardo and Jesse, had the freezer up and out within an hour. They had to back track a bit when the back door had to be removed. But they were able to move the freezer and get it on the back of their truck quickly.They really need a dolly on their truck. We were able to supply them with one, which really helped them move the freezer up the stairs.read more

Teresa Wilson

14:38 09 Sep 20

Gabriel and Howard were very professional and courteous removing furniture from our house. They were in and out in less... than 30 minutes. We truly appreciate the service that was provided. The price was very reasonable compared to other companies we called for quotes. Thank you!read more

Simon Elliott

00:32 02 Sep 20

Quick replies to all emails and the best quote I received to boot 💃🏻 - on the day the team were careful and... professional as well as being fully masked up. Highly recommended.read more

Ciline Walles

23:13 01 Sep 20

They took care of an extremely difficult piano removal. So appreciate their expertise. Recommend 100% and will... Definitely use again.read more

Carla A. da Silva

21:28 29 Aug 20

I fully recommend Junk Relief. I needed some old furniture removed from our place for a reasonable price. They offered... us the best quote + a very courteous and professional service. They also told me that they donate/recycle whenever possible. Communication was made via email and they always responded promptly. Movers were very efficient and accommodating, and were wearing masks. I would contact them again for removal services.read more

David Tate

19:12 29 Aug 20

Fantastic experience with Junk Relief. Had to coordinate a pick-up from out of state. The main office was extremely... helpful and they showed up at my elderly mother’s house within the window and did a great job. We are very grateful for the quality, friendliness and timeliness of the service.read more

Mag R

00:18 26 Aug 20

2 guys came in to remove my junk, including a Box Sprin and a tiny Washer that wasn't being used anymore!!! They were... fast and prompt!! Thank you so much , I couldn't stand seeing all of that clutter anymore!!read more

Michael Carnow

19:24 25 Aug 20

Super easy to work with.Able to do the whole thing contactless

Shayna G.

19:25 20 Aug 20

I based my decision to hire Junk Relief on their glowing Google reviews alone. Of 400+ reviews, their "bad" ones were 4... of 5 stars. I even found a previous review describing a similar situation to my own: furniture removal, small space, 3rd floor apartment, and back alley entrance.So, I needed a dismantled futon removed from my 3rd floor apartment. Not only were they punctual, but they removed everything in less than 10 minutes. Such efficiency! If I remembered the names of the 2 gentlemen, I will praise them by name. Also, in the time of Covid, they wore masks, gloves, and were as mindful of distance as possible. I am so, so ,so, so, so glad I picked them. I have no problem using them again.read more

Holly S

13:47 10 Aug 20

Needed to get a box spring out of my teeny 3rd floor apartment and hadn't planned ahead. Contacted them through their... website, had a quote within an hour and a time slot for first thing the next day. Explained the best way to get to my alley via email, they figured it out without any back & forth (this has been a problem with other services, so I was super impressed), and they were in and out in a matter of 10 minutes. Howard and David were professional and courteous. Very happy!read more

Karen Peppers

01:50 07 Aug 20

We hired them to remove a couch and love seat. They were upfront with the price. They came the same day. The two... gentlemen that came were very professional and took care with removing the items. I would hire them again and recommend them for furniture removal . Thank youread more

Alexander Magidson

20:13 06 Aug 20

I called for a quote for furniture/electronics removal the day prior to needing junk removed out of my old 2-bedroom... condo. Got a competitive range of a quote and was told two junk removers would meet me 30 minutes prior to my scheduled move-out. Sure enough they were right on time, professional and considerate of the hallways/elevators used to move the furniture and electronics out. All in all I ended up finishing an hour earlier than expected and the final price was the bottom end of their quoted range. Would recommend! As an FYI, they charge per cubic meter of their truck used, not necessarily what exactly is being tossed, so bigger items will take up more space.read more

Jennifer Sommers

18:20 03 Aug 20

What an excellent experience! As their own website and Angie's List reviews stated the entire team was excellent to... work with from a FAST estimate to scheduling to the great onsite team of Howard & Benny. Every person I dealt with was professional, courteous, prompt and helpful. I will happily call on the team again when a need arises. I highly recommend JUNK Relief services!read more

Michael Brown

10:08 31 Jul 20

The two man team came in and asked what needed removal, got to work and were done in a short time without damaging... anything. Both were polite and professional and following the safety standards for both moving heavy items and for COVID-19. Very pleased and will use them again.read more

Stacey O'Dekirk

18:26 29 Jul 20

I will absolutely use this company again, and recommend to friends. Answered my call, received pictures of 'junk' to be... removed via text, responded via text, sent email confirmation, text on their way as they said they would, pulled directly into the alley, had the 'junk' removed in 15 minutes. Payment methods were super easy. HIGHLY recommend.read more

Sarah Beck

15:30 28 Jul 20

I was referred to JUNK Relief by a friend and have to say they are brilliant. Removed an extremely heavy latex mattress... and a 3 burner BBQ plus a big rug. They guys were professional, polite and wore masks. All communication with JUNK has been easy and prompt. 5 Stars and thank you.read more

Tracey Echols

19:21 27 Jul 20

This is my second time using Junk Relief. They are cheaper than their competitors and work harder! They work fast and... careful. Keep up the good work. As we all are getting older it is nice to have the young guns come in to help.read more

Carol Inserra

18:07 25 Jul 20

They were able to accommodate my pick up the next day. Staff called prior to pick up as requested and arrived at time... promised. They were friendly, courteous and efficient. Highly recommend.read more

Jasmine Love

20:32 23 Jul 20

Thanks to Junk Relief in Chicago.. I was able to start clearing out my condo!! And they drove out to Lisle!! Priced... well compared to other establishments. Quick, polite and just an amazing job!! They are phenomenal!! I highly recommend them if you are looking to clean out any type of junk from your home including appliances, furniture Etc. I even had a bunch of garbage on my patio that I was going to take to the dumpster and these men said don't worry about it and took it for me! Thank You so much Jese and Joe!!read more

Tanya Rosland

15:07 15 Jun 20

We can’t have a dumpster on our driveway due to a steep angle. Junk Relief came and took everything away. Great... customer service setting it up, Upfront, reasonable pricing. great workers who came to haul everything away. They’ll take stuff wherever it is, so better than us moving it into a dumpster. Even swept up when they were done. Fantastic experience with this company!read more

Cody Engel

15:28 11 Jun 20

We had an oversized sectional that we needed removed from our apartment. We live on the 5th floor but the units in our... building have 16 - 20 foot ceilings with an elevator that was way too small to fit the sectional. JUNK Relief's team of two guys were able to get both pieces down 10 flights of stairs in about 30 minutes.The team was very friendly, thanking me every time I opened the door for them. My girlfriend and I were so impressed we decided to tip their team and they thanked us and let us know it meant a lot.These guys are down to earth and incredibly professional, I cannot recommend them enough.read more

Bex

16:08 22 Apr 20

I love Team JUNK Relief! I reached out via email and Jake Ward was very responsive and helpful; I was able to get on... the schedule quickly. Howard and Q came by to pick up my "stuff" - they are two of the nicest guys you'll ever meet and were incredibly professional and fast! What a really terrific experience!read more

Jennifer Reid

18:30 13 Mar 20

I had a great experience with JUNK Relief! They were very responsive...so quick to respond to my request to have... furniture moved. Wanted to schedule an appointment the next day. The guys were very nice and called when they were on the way. Very professional and courteous and even declined a tip. Very pleased.read more

Carl DeSouza

16:37 16 Nov 17

Ricardo, Howard, Anthony and Abel did an excellent job. Thanks! They did a wonderful job. The piano I needed gone was... extremely heavy, the wheels on it had seized and it was almost immovable. They had it gone in a very short time. There was no damage done. Employees were very easy to work with and friendly. I would recommend them and use them again!read more

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