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JUNK Relief

5.0

Based on 480 reviews

Kat Hale

18:56 11 Sep 20

What a pleasant surprise to find a company as affordable and courteous as these guys! I needed an old sectional and rug... removed from my basement and was happy to find a company that recycles and donates a lot of "junk." Called and got an incredibly reasonable quote, so I booked right away. There was a bit of confusion (they showed up a day early), but they were promptly back on the scheduled day and very professional. Wore masks the whole time and cleaned up after themselves! Payment process was super easy (they take cards on site). Definitely recommend.read more

Lucille Dust

15:00 09 Sep 20

The response time when I contacted Junk Relief was super fast. Even though I contacted them on a Sunday, they had... someone scheduled for pickup on Tuesday morning, the day after Labor Day!They called before they arrived. And they were one hour early for our schedule time.We had a very old freezer in the basement. The two workers, Ricardo and Jesse, had the freezer up and out within an hour. They had to back track a bit when the back door had to be removed. But they were able to move the freezer and get it on the back of their truck quickly.They really need a dolly on their truck. We were able to supply them with one, which really helped them move the freezer up the stairs.read more

Teresa Wilson

14:38 09 Sep 20

Gabriel and Howard were very professional and courteous removing furniture from our house. They were in and out in less... than 30 minutes. We truly appreciate the service that was provided. The price was very reasonable compared to other companies we called for quotes. Thank you!read more

Simon Elliott

00:32 02 Sep 20

Quick replies to all emails and the best quote I received to boot 💃🏻 - on the day the team were careful and... professional as well as being fully masked up. Highly recommended.read more

Ciline Walles

23:13 01 Sep 20

They took care of an extremely difficult piano removal. So appreciate their expertise. Recommend 100% and will... Definitely use again.read more

Carla A. da Silva

21:28 29 Aug 20

I fully recommend Junk Relief. I needed some old furniture removed from our place for a reasonable price. They offered... us the best quote + a very courteous and professional service. They also told me that they donate/recycle whenever possible. Communication was made via email and they always responded promptly. Movers were very efficient and accommodating, and were wearing masks. I would contact them again for removal services.read more

David Tate

19:12 29 Aug 20

Fantastic experience with Junk Relief. Had to coordinate a pick-up from out of state. The main office was extremely... helpful and they showed up at my elderly mother’s house within the window and did a great job. We are very grateful for the quality, friendliness and timeliness of the service.read more

Mag R

00:18 26 Aug 20

2 guys came in to remove my junk, including a Box Sprin and a tiny Washer that wasn't being used anymore!!! They were... fast and prompt!! Thank you so much , I couldn't stand seeing all of that clutter anymore!!read more

Shayna G.

19:25 20 Aug 20

I based my decision to hire Junk Relief on their glowing Google reviews alone. Of 400+ reviews, their "bad" ones were 4... of 5 stars. I even found a previous review describing a similar situation to my own: furniture removal, small space, 3rd floor apartment, and back alley entrance.So, I needed a dismantled futon removed from my 3rd floor apartment. Not only were they punctual, but they removed everything in less than 10 minutes. Such efficiency! If I remembered the names of the 2 gentlemen, I will praise them by name. Also, in the time of Covid, they wore masks, gloves, and were as mindful of distance as possible. I am so, so ,so, so, so glad I picked them. I have no problem using them again.read more

Holly S

13:47 10 Aug 20

Needed to get a box spring out of my teeny 3rd floor apartment and hadn't planned ahead. Contacted them through their... website, had a quote within an hour and a time slot for first thing the next day. Explained the best way to get to my alley via email, they figured it out without any back & forth (this has been a problem with other services, so I was super impressed), and they were in and out in a matter of 10 minutes. Howard and David were professional and courteous. Very happy!read more

Karen Peppers

01:50 07 Aug 20

We hired them to remove a couch and love seat. They were upfront with the price. They came the same day. The two... gentlemen that came were very professional and took care with removing the items. I would hire them again and recommend them for furniture removal . Thank youread more

Alexander Magidson

20:13 06 Aug 20

I called for a quote for furniture/electronics removal the day prior to needing junk removed out of my old 2-bedroom... condo. Got a competitive range of a quote and was told two junk removers would meet me 30 minutes prior to my scheduled move-out. Sure enough they were right on time, professional and considerate of the hallways/elevators used to move the furniture and electronics out. All in all I ended up finishing an hour earlier than expected and the final price was the bottom end of their quoted range. Would recommend! As an FYI, they charge per cubic meter of their truck used, not necessarily what exactly is being tossed, so bigger items will take up more space.read more

Jennifer Sommers

18:20 03 Aug 20

What an excellent experience! As their own website and Angie's List reviews stated the entire team was excellent to... work with from a FAST estimate to scheduling to the great onsite team of Howard & Benny. Every person I dealt with was professional, courteous, prompt and helpful. I will happily call on the team again when a need arises. I highly recommend JUNK Relief services!read more

Michael Brown

10:08 31 Jul 20

The two man team came in and asked what needed removal, got to work and were done in a short time without damaging... anything. Both were polite and professional and following the safety standards for both moving heavy items and for COVID-19. Very pleased and will use them again.read more

Stacey O'Dekirk

18:26 29 Jul 20

I will absolutely use this company again, and recommend to friends. Answered my call, received pictures of 'junk' to be... removed via text, responded via text, sent email confirmation, text on their way as they said they would, pulled directly into the alley, had the 'junk' removed in 15 minutes. Payment methods were super easy. HIGHLY recommend.read more

Sarah Beck

15:30 28 Jul 20

I was referred to JUNK Relief by a friend and have to say they are brilliant. Removed an extremely heavy latex mattress... and a 3 burner BBQ plus a big rug. They guys were professional, polite and wore masks. All communication with JUNK has been easy and prompt. 5 Stars and thank you.read more

Tracey Echols

19:21 27 Jul 20

This is my second time using Junk Relief. They are cheaper than their competitors and work harder! They work fast and... careful. Keep up the good work. As we all are getting older it is nice to have the young guns come in to help.read more

Carol Inserra

18:07 25 Jul 20

They were able to accommodate my pick up the next day. Staff called prior to pick up as requested and arrived at time... promised. They were friendly, courteous and efficient. Highly recommend.read more

Jasmine Love

20:32 23 Jul 20

Thanks to Junk Relief in Chicago.. I was able to start clearing out my condo!! And they drove out to Lisle!! Priced... well compared to other establishments. Quick, polite and just an amazing job!! They are phenomenal!! I highly recommend them if you are looking to clean out any type of junk from your home including appliances, furniture Etc. I even had a bunch of garbage on my patio that I was going to take to the dumpster and these men said don't worry about it and took it for me! Thank You so much Jese and Joe!!read more

Tanya Rosland

15:07 15 Jun 20

We can’t have a dumpster on our driveway due to a steep angle. Junk Relief came and took everything away. Great... customer service setting it up, Upfront, reasonable pricing. great workers who came to haul everything away. They’ll take stuff wherever it is, so better than us moving it into a dumpster. Even swept up when they were done. Fantastic experience with this company!read more

Cody Engel

15:28 11 Jun 20

We had an oversized sectional that we needed removed from our apartment. We live on the 5th floor but the units in our... building have 16 - 20 foot ceilings with an elevator that was way too small to fit the sectional. JUNK Relief's team of two guys were able to get both pieces down 10 flights of stairs in about 30 minutes.The team was very friendly, thanking me every time I opened the door for them. My girlfriend and I were so impressed we decided to tip their team and they thanked us and let us know it meant a lot.These guys are down to earth and incredibly professional, I cannot recommend them enough.read more

Bex

16:08 22 Apr 20

I love Team JUNK Relief! I reached out via email and Jake Ward was very responsive and helpful; I was able to get on... the schedule quickly. Howard and Q came by to pick up my "stuff" - they are two of the nicest guys you'll ever meet and were incredibly professional and fast! What a really terrific experience!read more

Jennifer Reid

18:30 13 Mar 20

I had a great experience with JUNK Relief! They were very responsive...so quick to respond to my request to have... furniture moved. Wanted to schedule an appointment the next day. The guys were very nice and called when they were on the way. Very professional and courteous and even declined a tip. Very pleased.read more

Carl DeSouza

16:37 16 Nov 17

Ricardo, Howard, Anthony and Abel did an excellent job. Thanks! They did a wonderful job. The piano I needed gone was... extremely heavy, the wheels on it had seized and it was almost immovable. They had it gone in a very short time. There was no damage done. Employees were very easy to work with and friendly. I would recommend them and use them again!read more

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