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Our company has used the challenges presented by COVID-19 to move forward improving our junk removal service, capabilities, and safety procedures. We are proud to have the technology to offer 100% no contact junk removal with email or text based payment links for your convenience.

We are taking the following Covid-19 precautions:

  • Wearing masks and gloves as recommended by City of Chicago and CDC
  • Social distancing – Our crew will forgo handshakes and keep themselves at a 6ft distance during the junk removal process.
  • Our crews are using hand sanitizer and disinfecting our trucks in between each customer visit.
  • We are disinfecting our trucks, tablets, clipboards, and touch points in our office on a daily basis.

 

We are also offering the following options. Please mention when booking:

  • Virtual/photo junk removal estimates:
    For a majority of cases, we can handle our estimates virtually or via photos – Please text photos to 312-800-1940 or submit photos through our book online page
  • No-contact payment option:
    When booking, let us know you would like us to email an invoice.  Please pay the invoice via credit card as our crew is finishing up the pick up.
  • No-contact Junk Removal Pick Ups:
    When booking an appointment, please mention you would like to use our no-contact option. We will apply 10% off your pick up.
    Please organize and move all of your items to a location outside your house or in your garage.
    Our crew will arrive and with a phone call or at a distance, confirm your quote (based on volume).
    If the quote is approved, the crew will remove the items immediately and email an invoice that is payable online.

At Junk Relief, our goal is to help you with your removal in a fast, friendly, and professional manner. We understand that for certain large furniture removals or large items, we will need to come into the home. We are happy to be creative and work with you on minimizing contact, such as being in separate rooms during the removal process to offer a socially distanced, no contact removal, but the 10% off no contact discount will only apply to outdoor pick ups. Our crews make their primary goal to be in/out as fast as possible for your safety. When you speak to your office during your booking, please rest assured that the Junk Expert is passing on notes to the crew with specific instructions regarding your pick up.

 


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